Clunky as can be

Of the few bulk mailers that I’ve used, I fid them all to be unusually difficult to use. This one has been the worst by far. I almost gave up completely but I set aside a couple hours today in a last ditch effort to try to make it work at least a little.

My two week old tech support request remains unanswered. No response at all. That is exceedingly disappointing!

This app apparently will not work with gmail accounts because there seems to be no way to set it up in a way that google accepts. This seems to be a security feature on google’s side but I’ve found no way to work around it.

Importing my apple email account was easy BUT I can’t send HTML stylized emails using my apple account. Not a good situation for me.

Once I set up an account with a different smtp server, I was able to slowly send about 115 emails to the addresses in the database that I setup.

HOWEVER!! If an email address was formatted incorrectly, the app did not flag it ahead of time. Instead, it stops the bulk mail in it’s tracks requiring me to manually edit the address. I could then resume the mailing but I had to manually unselect all addresses that had already successfully received the email or else it would duplicate the send. It was not possible to unselect a large group. This had to be done one at a time.

Clunky!!

All told, it took about 1.5 hours to send just 115 emails. This is longer than it would have taken using other methods and thus I feel like I wasted my money on this one. I’d ask for a refund but I am likely to never hear from this software company again!

Disappointed.

Should have paid more for MaxBulk mailer. It’s a little clunky as well and is more expensive but I’ve used it for many years without these issues.

bcoday about SerialMailer